AMJF Repairs

When can I book an AMJF - Repair and Refresh Appointment ?

You are able to book in for a AMJF - AMJF - Repair and Refresh Appointment, only if you have a broken or stretched bracelet still in your possession. If you have lost your bracelet you will have to book in for a whole new appointment (20 minutes) to

My forever bracelet has stretched, what should l do ?

Please book in for an AMJF - AMJF - Repair and Refresh Appointment, and our jewellers will assess your piece to see if it can be restored to its original condition. This service is complimentary if your bracelet falls within the warranty period.

My Forever bracelet broke and l am not able to get to a store/I live Internationally

If you're unable to visit one of our stores or live overseas, you’re welcome to post your bracelet back to us for repair. We can restore it by adding a clasp so you can continue to wear it. To arrange this, please contact our customer service team at

I have lost my soldered chain, what should I do ?

If you have lost your permanent bracelet, please reach out to our customer service team [email protected] with your order number and a brief explanation of how it has come off. We will assess the situation and advise you on the next b

My forever bracelet broke, what should l do?

For repair please book in for a Refresh and Repair. On arrival of your appointment our jewellers will assess your piece and re-weld your chain. Gold Filled & Sterling Silver. 6 month warranty. For any warranty or product enquiries, please contact Cus