You are able to book in for a AMJF - AMJF - Repair and Refresh Appointment, only if you have a broken or stretched bracelet still in your possession. If you have lost your bracelet you will have to book in for a whole new appointment (20 minutes) to
Please book in for an AMJF - AMJF - Repair and Refresh Appointment, and our jewellers will assess your piece to see if it can be restored to its original condition. This service is complimentary if your bracelet falls within the warranty period.
If you're unable to visit one of our stores or live overseas, you’re welcome to post your bracelet back to us for repair. We can restore it by adding a clasp so you can continue to wear it. To arrange this, please contact our customer service team at
If you have lost a charm from your bracelet please book in for a AMJF - Repair and Refresh Appointment, our jewellers will assess your piece and if possible reattach a new charm to your bracelet. If your bracelet is within the 12 month warranty perio
If you have lost your permanent bracelet, please reach out to our customer service team [email protected] with your order number and a brief explanation of how it has come off. We will assess the situation and advise you on the next b
If your bracelet is still within the warranty period, we’ll repair it free of charge provided the issue is due to a fault in the chain or pendant. Just bring the broken parts into the store for assessment. If your bracelet is outside of warranty or t