Bespoke
Engagement Rings
Explore our engagement ring collection, inspired by love stories and designed to capture meaningful moments that last a lifetime. Blending timeless tradition with modern design, each piece is thoughtfully crafted by hand in Sydney, to be worn and che
Are Your Bespoke Rings Made To Order?
Yes, each of our Bespoke rings whether from our pre designed range or custom are hand made and made to order by our master goldsmith in Sydney, Australia. Given the nature of handmade and made to order pieces, the lead time on our Bespoke pieces is 4
Where are your Bespoke pieces made?
Both our made to order and bespoke rings are handmade in Sydney, Australia by our master goldsmith.
What are your Bespoke pieces made from?
Our Bespoke pieces are crafted using precious metals including yellow gold, white gold, rose gold, and platinum. Each design is fully customisable, allowing you to tailor your ring to your preferences. We can source and set a wide range of stones in
How Long Will My Bespoke Piece Take?
Our made to order collection has a 4-6 week production period (not including shipping). Please note that during peak trading periods, this timeline may be subject to change. In such cases, our team will provide timely notification. The production tim
What is the Process of the Bespoke Service?
Email us at [email protected], with a rough indication of budget, dates and any design inspiration. Perhaps you have a photo or a vision in mind that you can share with us. From here we can either book in a consultation or request furth
Can I bring my own Stone?
Yes, absolutely. We can create a beautiful bespoke ring using your own stone. Our jewellers will carefully assess and set your stone into a custom design, ensuring it is securely and beautifully incorporated into your finished piece. To start the pro
Bespoke Returns and Final Sale Policy
Due to the custom made nature of our Bespoke by Alana Maria range, we do not offer returns, refunds or exchanges on bespoke pieces unless the item is deemed faulty under our Lifetime Warranty. Each bespoke piece is individually crafted to order and w
Bespoke Insurance Recommendation
Alana Maria recommends securing insurance for engagement rings to cover accidental damages beyond our warranty.
Bespoke Resizing Information
Should your bespoke ring require resizing, Alana Maria Jewellery provides a resizing service for adjustments of up to two sizes (either larger or smaller), provided the ring style allows for resizing. All resizes will incur a fee and will be quoted o
Bespoke Return Shipping Responsibility
Customers are responsible for return shipping costs for repairs or servicing. International clients should retain import documentation for duty and tax exemptions on return.
Bespoke Warranty and Void Conditions
At Alana Maria Jewellery, we take pride in the craftsmanship and quality of our bespoke products. To ensure your lasting satisfaction, we provide a comprehensive Lifetime Warranty for our bespoke pieces, safeguarding against any manufacturing defects