Bespoke Warranty and Void ConditionsUpdated 4 days ago

At Alana Maria Jewellery, we take pride in the craftsmanship and quality of our bespoke products. To ensure your lasting satisfaction, we provide a comprehensive Lifetime Warranty for our bespoke pieces, safeguarding against any manufacturing defects.

The warranty does not cover:

- Normal wear and tear, Accidental damage, Loss,Theft, Damage caused by improper care.

This includes:

- Chips and Breakages: Accidental damages to gemstones.

- Scratches: Normal wear and tear, including scratches on metal from everyday activities.

- Chemical Exposure: Damage resulting from exposure to corrosive chemicals.

- Prong Issues from accidents: Damage caused by prongs getting caught or bent allowing stones to fall out.

The warranty will be void if the piece is altered or repaired by any jeweller other than Alana Maria Jewellery. We strongly recommend returning to Alana Maria Jewellery for any resizing or alterations.