Important Order InformationUpdated 3 days ago

Please be aware that click-and-collect orders are fulfilled from our dispatch warehouse and sent to our stores for collection. If you have placed an order for click and collect, you will receive a notification once it is ready for collection.

Please note that Click & Collect orders need to be collected within 10 days of purchase. If they’re not picked up within this time, your order will be automatically cancelled and refunded.

Our jewellers, customer service and retail teams are working around the clock to ensure your order is hand-made and delivered to you as soon as it possibly can. Thank you for shopping with Alana Maria and we hope the following information will assist you. If you have any further questions please email or call our dedicated customer service team.