Does my Order Qualify for a Return?Updated 4 days ago

Orders that qualify for a return:

• Items must be in their original condition
• Items must show no signs of wear, tear or damage
• Items returned by post must be in all original packaging (tags, box, and pouch included)

All below items are non-returnable:

• All earrings
• All Sale items
• Personalised products including custom-engraved pendants 
• Bespoke jewellery pieces 
• Online and hardcopy gift vouchers