Bespoke WarrantyUpdated 6 hours ago
At Alana Maria, we take pride in the craftsmanship and quality of our bespoke products. To ensure your lasting satisfaction, we provide a comprehensive Lifetime Warranty for our bespoke pieces, safeguarding against any manufacturing defects.
However, any general wear and tear of the piece is not covered in the lifetime warranty. This includes:
Chips and Breakages: Accidental damages to gemstones.
Scratches: Normal wear and tear, including scratches on metal from everyday activities.
Chemical Exposure: Damage resulting from exposure to corrosive chemicals.
Prong Issues from accidents: Damage caused by prongs getting caught or bent allowing stones to fall out.