Black Friday & Christmas Order Information
As the holiday season approaches, we recognise the importance of timely order processing and shipment. Please read through our revised order information for November and December 2025. Our jewellers, customer service and retail teams are working a
28/11 - Shipping Delay Notice
We're so grateful for all your support this Black Friday. Due to the high volumes of orders, processing may take longer than usual. Processing time: 5-12 business days. Shipping Type. NSW. QLD, VIC, SA, TAS, WA & NT. Standard Shipping. 2–4 business d
Processing Time
Due to the handcrafted nature of our pieces, we kindly ask for your understanding and patience during the month of December. Please allow up to 10 business days from the date of your order placement to receive your shipping notification. Our dedicate
Order Collection
Certain orders may include items that are temporarily out of stock or delayed. In these instances, available items will be shipped out immediately, while any delayed items will be dispatched in a separate shipment as soon as they become available. Pl
Partially fulfilled orders
Certain orders may include items that are temporarily out of stock or delayed. In these instances, available items will be shipped out immediately, while any delayed items will be dispatched in a separate shipment as soon as they become available. Pl
Out of Stock Pieces
Some items are currently out of stock on our website and do not have a confirmed restock date. We’re working hard to get updates on availability, and as soon as the items are back in stock, they will be updated on our website. Thank you for your pati